Contact Us

PastTimeTV is an online physical-media store operated by SilverScreen Shop Media Co. We provide customer support for purchases made through PastTimeTV.com.

For questions about a product, order, shipping, return, refund, damaged item, or playback problem, contact us using the information below.

Email Customer Support

support@pasttimetv.com

We normally respond within 1 business day. When contacting us about an order, please include:

  • Your full name

  • Your order number

  • The item or collection title

  • A description of the question or problem

  • Photographs when reporting visible damage or an incorrect item

Business Information

Online store: PastTimeTV
Operating business: SilverScreen Shop Media Co.
Mailing address: 5321 Swallow Drive, New Port Richey, FL 34652
Website: https://pasttimetv.com/

Customer-Service Hours

Monday–Saturday
9:00 AM–5:00 PM Eastern Time

Please contact us before mailing a return. Approved returns receive authorization and the correct mailing instructions.